Refund policy

Return Policy

At Retro Boyz, we take pride in offering high-quality collectibles and nostalgic items. Due to the nature of our products, we have a strict no-return policy. Please review the details below before making a purchase.

All Sales Are Final

  • We do not accept returns, exchanges, or refunds on any items.

  • Once an order is placed and processed, it cannot be canceled or modified.

Damaged or Incorrect Items

While all sales are final, we want to ensure you receive your order in perfect condition. If you receive an item that is damaged or incorrect, please follow these steps:

  1. Contact us at retroboyzvideo@gmail.com within 3 business days of receiving your order.

  2. Provide your order number, a description of the issue, and clear photos of the item and packaging.

  3. We will review your case and may offer a resolution such as a replacement (if available) or store credit.

Exceptions

  • No exceptions will be made for buyer’s remorse, change of mind, or incorrect purchases.

  • Please review product descriptions and photos carefully before placing your order. If you have questions, reach out to us at retroboyzvideo@gmail.com prior to purchase.

Contact Us

For any questions about our return policy or concerns about your order, feel free to email us at retroboyzvideo@gmail.com.

Thank you for understanding and for supporting Retro Boyz. We value your business and appreciate your commitment to nostalgia!